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Collections / Delinquency Management Solution

Collections / Delinquency Management Solution – Protect your Bottom Line

Unisys It’s often said, ‘Be careful about lending people money. It may damage their memory.’

What happens when borrowers default or fall into delinquency? How can banks reduce their exposure to risk in such situations?

FinnOne™ Collections by Nucleus Software focuses on the tracking and management of delinquent customers. Through proactive action and tight supervision, banks can manage the entire lifecycle from soft calling of delinquent customers to following up on legal cases till closure.

Key benefits include:
  • Availability of single view for multiple loan products and credit cards
  • Ease of deployment and ability to integrate with any host system
  • Java-powered and Web-enabled architecture to ensure system access from any location
  • Scalability to ensure that the system keeps pace with growing customer base
  • Customized system to work on each account with features such as adjustable system parameters and custom formats for letters
  • Formulation of strategies for identification, segmentation, prioritization, assignment and management of delinquents
  • Online customer interaction tracking facility to plan and report every consumer interaction
  • Integration with Microsoft Excel to support report generation
  • Generation of reports to review, analyze and plan
  • Provision of high-level security and control through definable role-based access rights
  • Multi-lingual application support

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