Retail Delivery Modernization / Unified Front End / Channel Integration
Retail Delivery Modernization / Unified Front End / Channel Integration
Do you wish you had:
- A consistent customer experience
- A unique point of differentiation to retain and expand clientele
- The technology to effectively enable/accelerate new product sales
- More efficient branch processes so that you can focus on your customer
- Superior cross-channel experience to serve your customer better
- Multi-channel integration so that the bank is not only the primary
channel where cross selling/up-selling takes place
And a 360 degree view of your customer?
Unisys’ suite of retail delivery solutions consists of reusable software components and partner assets to provide a multi-channel integrated system featuring sales and advice, customer service and product origination functionalities (new account opening) for various bank retail delivery channels such as branch, contact center, Internet banking, ATM and wireless devices.
Under this suite is the Financial Transaction Manager solution that provides sales-oriented customer insights and actionable cross-selling advice to improve sales and service effectiveness.
It consists of the following offerings:
- Sales and services effectiveness
- Multi-channel integration
- Branch renewal
And that’s not all.
By delivering and integrating information across all communication channels at a cost much lower than traditional methods, the solution also:
- Automates non-revenue generating tasks, allowing employees to focus on relationship retention and expansion
- Identifies and actions sales opportunities by generating leads
- Facilitates excellent service within and between branches and departments
- Integrates to existing host and/or CRM applications with minimal charge
- Generates higher technology ROI
Reduce training costs by 30% - 50%, improve teller/CSR operations by 40% - 60%, teller/CSR job satisfaction by 30% - 60% and customer satisfaction by 20% - 30%.
And delivers the right service to the right customer at the right time through the right channel at the right price.
See the results you wish to see with our retail delivery solutions.
Get a representative from Raqmiyat’s expert team to contact you.
