ERP/CRM/Call Centre/E-Com. Raqmiyat undertakes implementation of leading ERP/CRM/E-Commerce solutions in association with its partners. Based on its experience of implementing large projects, Raqmiyat is able to suggest the appropriate solution for the customer based on its business requiremet and take on projects as a prime contractor, with full implementation responsibility. Raqmiyat works with leading solution providers and implementation partners such as Oracle, Sybase, JDEdwards, Lucent, Satyam, Relicon etc. Web Solutions Raqmiyat provides solutions and services for Web-enabling existing applications. These include integration of front-end web applications with back-end legacy systems, providing web – host access tools, implementing infrastructure solutions for creating a web front-end etc. Raqmiyat closely works with Attachmate, Oracle to provide solutions in this regard. Turnkey Solutions As a systems integration and IT services company, Raqmiyat is able to provide turnkey solutions for a wide variety of business operations. Adopting a consultative approach, Raqmiyat puts together a “solution package”, based on best-of-breed products & high quality professional services.

GEMS GEMS is an integrated, on-line information management system for managing your customers, partners and employee relationships, financials, operations, logistics, e-commerce business activities and workflow management in one Single Integrated Solution. This process based system helps you to define business processes and automate them so that you can concentrate on what you do best, that is run your business. It has been implemented in a large number of organizations with diverse business operations in UAE as well as in other GCC countries. Click here for More Details... Decision Support Systems Based on its industry knowledge and understanding of organisational requirements, Raqmiyat is able to implement Decision Support Systems for customers to extract meaningful information from their data source. Raqmiyat primarily works with Oracle and Brio in this area. Document Management Solutions Raqmiyat provides a comprehensive, feature-rich Electronic Document management System, from Logical Access SA, Switzerland. It can handle documents originating from various sources, such as scanned images, fax, e-mail etc. It also has an in-built C.O.L.D. module. It is integrated with Microsoft Exchange and provides basic workflow management functionality. It can be easily integrated with more comprehensive workflow management systems.