Raqmiyat


ERP/CRM/Call Centre/ E-Com.

GEMS

Web Solutions

Decision Support Systems

Turnkey Solutions

Document Management

 

Enterprise Resource Planning (ERP)

E-commerce

Relationship Management

Workflow Management

GEMS will effectively manage your customers, partners and employee relationships, financials, operations, logistics and e-commerce business activities in one single integrated solution. This process based system helps you to define business processes and automate them so that you can concentrate on what you do best, that is run your business.

GEMS is a state of the art, open system, fully integrated, industry standard software. An extremely stable product with multiple smoothly running installations, it offers immediate short-term benefits as well as long term protection for your investment.

GEMS provides fully integrated and easy to use first tier functionality for the mid-market enterprises. Unlike Traditional systems it is organized to map onto the typical business processes. It is provided as a complete, integrated unitary system rather than a series of loosely coupled modules with data transfer between them.

The long-term benefits are secured by the highly flexible nature of the package that is ensured by allowing changing Business Rules to be defined. This ensures that the package will continue to support you as your business evolves or engineering of the business process is performed, with minimal IT intervention.

Short-term benefits are derived from a quick, smooth and well-defined implementation path. Highly user friendly screens with online help and single point data entry ensures ease of operation and transition. This results in an ability to focus rapidly on key Management Information Systems and reporting leading to Decision Support for Management.

Strong security for corporate data is ensured by having user defined multiple levels of security from Global to Functional level.

The flexible design of GEMS and its stability ensures that the package will allow the users to focus on their actual business area, secure in the knowledge that any analysis required is available.

Key Features

Benefits

High Visibility for key business Parameters

Faster & Better Decisions

Internet Enabled Browser-based Interface

Easy Global Access & Faster Reaction

Web Store & Self Service capability

Conduct Business on 24/7 Basis

Escalation Rules, Alerts & Notification

Improve Productivity & Efficiency

Workflow Creation & Management

Automate Task & Information Routing

Customization Toolkit

Address New Business Requirements

100% Java Application for Windows & Linux

Modern, Open & Scalable Architecture

Built to meet Middle East Business Requirements

Compliance with local processes & procedures


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