ACCPAC eCRM is an integrated sales, marketing, customer support and call center automation solution. Designed specifically for the new economy, it is completely Internet and WAP enabled, providing users access anytime, anywhere via a Web browser or wireless device.

ACCPAC eCRM integrates with any back office application database providing authorized eCRM users efficient access to vital customer, partner and related transactional data. The result is increased customer satisfaction, loyalty and dramatic increases in organizational efficiency, resulting in higher revenues and lower costs.

Aethra is a leader in the global telecommunications market, with distribution of its leading-edge products through more than 40 telecommunications carriers worldwide.

Aethra develops, manufactures and markets a wide range of high-performance telecommunications products. These include ISDN and xDSL products, video communication systems and audioconferencing solutions, and management solutions for audio, video and data services in over 60 countries. These exceptional products have distinguished Aethra as a leader in the telecommunications industry worldwide for over 30 years, reflecting its expertise in bringing cutting-edge communications technologies to market.

Video conferencing solutions from Aethra are flexible, and can be implemented to cover the whole enterprise & its various locations, or to address a specific need for remote conferencing between two locations.

Raqmiyat has tied up with Attachmate exclusively for the UAE market to provide web-enabled and host connectivity solutions for every kind of legacy systems.

Since 1982, Attachmate has been the leader in developing and marketing host connectivity products and solutions providing industry leadership and innovation, and setting the standard for outstanding support and service.

Eighty percent of Fortune 500 and Global 2000 companies rely on Attachmate to accelerate and extend the reach of enterprise information. Award-winning web, desktop-to-host solutions and reliable connectivity adapters offer a broad spectrum of client and server based options for secure access and management of enterprise information.

Attachmate Products and Solutions being offered by Raqmiyat is the complete portfolio of what Attachmate offers worldwide.

• Enhanced Web-to-Host
• Enhanced Terminal Emulation
• Development Tools
• Access Management
• Connectivity Hardware
• Consulting Services
• Support Solutions

The platforms supported are:

• AS/400
• Hewlett Packard
• IBM Mainframe
• Unisys
• Unix/VMS
• Network Clients
• Multi Hosts

Cisco Systems is the worldwide leader in networking for the Internet. Cisco’s networking solutions connect people, computing devices and computer networks, allowing people to access or transfer information without regard to differences in time, place or type of computer system.

Cisco provides end-to-end networking solutions that customers use to build a unified information infrastructure of their own, or to connect to someone else’s network. An end-to-end networking solution is one that provides a common architecture that delivers consistent network services to all users. The broader the range of network services, the more capabilities a network can provide to users connected to it.

Cisco offers the industry’s broadest range of hardware products used to form information networks or give people access to those networks.

Raqmiyat is an authorised Cisco Reseller to provide customer's of the UAE with industry leading networking solutions. Raqmiyat's focus is in the areas of Security, Voice and Content Delivery.

UPS systems from General Electric Digital Energy provide a wide range of capacity/functionality, and can address the requirements for enterprise-level data centres, to department-level systems.

GE Digital Energy (GEDE) acquired Invertomatic Victron Energy Systems (IMV), a leader in the field of power protection, in July 2001. This acquisition has allowed GEDE to create a new business - GEDE Product Technology. GEDE Product Technology's high quality UPS and related software products ensure organizations all over the world enjoy a safe and managed power supply.

Through GEDE's full range of hardware and software products - including UPS ranging from 700VA to 4MVA, and power management and data protection software - Raqmiyat is able to offer power protection solutions that meet your technical and physical specifications, whatever the situation.

With a GEDE Product Technology power solution in place, your mission critical equipment is protected from any fluctuation in mains power, enabling you to concentrate on your core activities without having to worry about when the next power failure might be.

HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. HP's $4 billion annual R&D investment fuels the invention of products, solutions and new technologies.

The May 2002 merger of Hewlett-Packard and Compaq Computer Corporation forged a dynamic, powerful team of 140,000 employees with capabilities in 160 countries and doing business in 43 currencies and 15 languages.

Raqmiyat is an authorized service provider for HP, and has accordingly developed the necessary facility to provide support services for customers of HP systems in the UAE. The service centre is staffed with HP certified engineers.

IBM’s Content Management Solution enables e-business applications with business content documents, images, computer output, forms, and multimedia. It automates work processes to ensure best practices throughout your enterprise, and enhances customer satisfaction with content-driven Web self-service. IBM Content Manager provides an enterprisewide view of all content related to your customer relationships, and allows you to differenciate your Web presence by delivering high quality multimedia content.

WebSphere technology from IBM is infrastructure software for dynamic e-business, delivering a proven, secure and reliable software portfolio. Providing comprehensive e-business leadership, WebSphere evolves to meet the demands of companies faced with challenging business environments such as the need for increasing operations efficiencies, strengthening customer loyalty, and integrating disparate systems. WebSphere provide everything Organization's need to build, deploy and integrate their e-business.

Tivoli technology management software from IBM gives IT departments of the Organizations, the power to efficiently manage their e-business infrastructure. Tivoli software is a global leader in systems management software. 96% of Fortune 500 companies use Tivoli products and services to efficiently manage their enterprises.

Raqmiyat is an IBM Advanced Partner in the UAE. We strive to serve our customers better through our partnership with IBM

Based in Melbourne, Australia, iP3 Systems Ltd was founded in late 1999. The company's objective is to become one of the world's leading providers of Global Commerce Solutions for the new economy. iP3 Systems Ltd has developed a suite of software solutions that will enable all enterprises, regardless of size, to quickly and effectively take advantage of the opportunities emerging in the new economy. iP3 Systems Ltd undertook a comprehensive research and development program in order to create next generation software solutions for electronic sales and marketing, procurement, value-chain and supply-chain strategies for international, domestic and intra-enterprise (international and/or domestic) transactions.

The results of the program are the Electron and Ether Global Commerce Solutions. The Electron enterprise based software application electrifies and simplifies the business rules with complex business transactions across domestic and international borders. Electron handles direct and indirect sales and procurement for B2B, B2G and B2C transactions. The Ether complements the Electron and together they create the Global Commerce Solution. The Ether is a comprehensive and dynamic directory of businesses who have the Electron software.

Microsoft's vision is to empower people through great software - any time, any place and on any device. As the worldwide leader in software for personal and business computing, Microsoft strives to produce innovative products and services that meet customers evolving needs.

Raqmiyat is a Microsoft Certified Partner for the U.A.E. and provides turn-key roll-outs on Microsoft platforms to its valued customers. Raqmiyat has a team of Microsoft Certified Systems Engineers (MCSE’s) and Microsoft Certified Professionals (MCP’s) and constantly invests in their skills to provide the very best team of Engineers to its customers.

Odyssey is an industry leader in the provision of private banking and wealth management solutions and services globally. Odyssey leads the field in wealth management automation in Europe; of the top 25 European banks, 15 are Odyssey customers. More than 180 financial institutions in 29 countries have chosen Odyssey solutions.

Odyssey focuses on providing a range of market-leading solutions to the financial community. Our range of integrated business solutions covers products for discretionary portfolio management, asset management, advisory portfolio management, enterprise data management and the management of customer relationships.

Oracle Corporation is the world's leading supplier of software for information management, and the world's second largest independent software company. With annual revenues of more than $10.1 billion, the company offers its database, tools and application products, along with related consulting, education, and support services, in more than 145 countries around the world. Headquartered in Redwood Shores, California.

Oracle's internet-enabled solutions provide a cost-effective way to expand market opportunities, improve business process efficiencies, and attract and retain customers. By replacing expensive, unwieldy client/server computing models with the efficiency and reach of the internet, companies can deploy a wealth of innovative applications that can be accessed with a Web browser. 

Raqmiyat is a Oracle Partner Program Member and implements Oracle based solution to its customers in the Finance & Banking, Commercial and Govt. and Public Sector segments.

Servebase Computers Limited, established in 1986, has developed to become a respected and significant player in the world of EFTPOS and card processing software products and services. Since those early days the card market has changed significantly and this has been reflected in the continued and ongoing development of our solutions. Our software supports all the major international credit cards and a number of debit cards, as well as the niche products such as the ‘purchase card’ for example.

PC-EFT has been developed by Servebase to provide merchants of various sizes and trade sectors with a Personal Computer Solution to integrate EFTPOS requirements within their existing computer system. Integration is achieved using PC-EFT in stand alone mode or by networking with the merchants own computer systems. It is approved for all the major international charge and Credit card schemes by the major card acquirers as well as for both the Switch and Visa debit card schemes. A ‘Purchasing Card’ requirement are part of the configurable options of PC-EFT and has certification from both Visa and American Express and most recently PHH for the processing of purchasing card transactions.

Unisys is an electronic business solutions company whose 37,000 employees help customers in 100 countries apply information technology to seize opportunities and overcome challenges of the Internet economy. Unisys people integrate and deliver the solutions, services, platforms and network infrastructure required by business and government to transform their organizations for success in this new era. The company offers a rich portfolio of Unisys e-@ction Solutions for electronic business based on its expertise in vertical industry solutions, network services, outsourcing, systems integration and multivendor support, coupled with enterprise-class server and related technologies. The primary vertical markets Unisys serves worldwide include financial services, transportation, communications, publishing and commercial sectors, as well as the public sector, including federal government customers.

Raqmiyat is an exclusive distributor for UNISYS Corporation, USA. UNISYS solutions are being used by 41 of the world’s 50 largest banks, 140 Airlines, 35 of the world’s largest telecom companies and various other governments and commercial establishments. Raqmiyat markets the complete range of UNISYS solutions and products in the UAE market.

Eyretel’s products from Witness Systems enable you to capture your customer interactions (voice and data, e-mail and web) for later retrieval and analysis. Through sophisticated scoring of calls, emails & interactive web sessions, you can analyze not only the usual contact center & CRM metrics, but also the human element of customer interactions, allowing you to really unlock the benefits of CRM. Use the results of your analysis to really understand what attracts your customers to you so you can attract more, what makes them buy more from you, what makes them loyal and what makes them leave. Eyretel’s technology helps you to reap the benefits of CRM through better people, better processes and better propositions. This in turn will help you to acquire and retain your customers and increase their value to you.

Wall Street Systems has a 20 year heritage and track record of providing treasury and high performance transaction processing software to the world’s leading financial institutions and corporations. The company has an outstanding reputation for quality and responsive service, and prides itself in helping its customers achieve long lasting benefits and results.

Wall Street Systems is best known for providing functionally-rich, integrated and scalable solutions, which improve workflow, control and greatly reduce transactions costs for customers. The company is the market leader in foreign exchange transaction processing and is widely recognized for its global back-office solutions. Its award-winning and popular Wallstreet Suite and Wallstreet Treasury treasury management products are used by leading organizations around the world.

Wall Street Systems has 500 employees servicing over 300 banking, corporate and central bank customers, operating out of 12 offices worldwide. Our software processes millions of transactions, aggregating to trillions of dollars every day.