RQ_538SE_AUH -System Analyst Back to join us

Job Description

• 5 years of relevant IT experience in customer service industry
• Reduce Datacentre Infrastructure Operating Costs by applying knowledge of capacity planning techniques enterprise asset management, trends analysis techniques, solution sizing methods, performance monitoring tools/techniques, benchmarking techniques, integration/implementation tools and techniques, and new emerging technologies
• VMware Certified
• Storage Related Certification
• Certified Microsoft Professional  
• Bachelor of Computer Science, Information Technology or equivalent from a recognized Institute
• ITIL Certified
• Ensure business continuity and seamless operability by effectively managing changes, maintaining systems, managing and monitoring systems operations, manage and quickly resolving problems, testing new systems, and securing network and information integrity
• Install and configure new hardware and software, apply OS updates, patches and configuration changes, and update on existing hardware and software
• Establish proactive planning, design, recommendation and improvement of service availability
• Contribute to IT policies and knowledge base that will help in improving the IT services and provide timely reports on service utilization and performance
• Monitor the performance and utilization of servers, storage, and other Datacenter resources to improve the systems performance and improve the quality of the Datacenter
• Design solutions, prepare RFI, RFP, provide assistance in purchasing the required equipment and applications through internal procedures, and implement the solution
• Perform fault isolation and repairs in a complex computing/networking environment independently or in consultation with vendor or other technical personnel in order to diagnose and correct the system problems
• Audit systems and Backup logs, and provide technical support in high-volume environment, in solutions implementation, upgrades, enhancements and migrations
• Assist with Capacity Planning and Disaster Recovery Planning, Backup, Recovery and Archiving
• Prepare and regularly update the documentations for all Datacenter equipment such as Servers and Storage, Cooling System, Uninterruptible Power Supply, Fire Suppression System, operational manuals and procedures for reference and daily operations and make sure preventive maintenance are taking place for devices under warranty or maintenance agreements
 

Skills

Vmware, Storage, Certified Microsoft Professional.   

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