Technical Writer- RQ_706SE_AUH Back to join us
• 10+ years of experience in technical writing of IT documentation • Overall understanding of Managed services, outsourcing, and IT • Basic understanding of emerging tech, Cloud, applications, platforms, etc • Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding • Excellent written skills in English • Knowledge of Microsoft Office • Professional Writing or Creative Writing is a big plus • Critical thinker and problem-solving skills • The Technical Writer will work with the sales support teams such as engagement executives, sales leaders, bid manager, solution leader, and the finance team to develop the response content for proposals and presentations • He/She will ensure the proposal content structure is aligned to customer business requirements such as Request for Information, Request for Proposals, and Sole Source engagements • Will draft the proposal content from existing proposal and presentation collaterals and work with the engagement team to finalize the proposal contents and a solution presentation to ensure that the proposal is describing the end to end solutions in line with the customer requirements and includes the value of the customer • Will manage the customer reference material and include them into the proposal based on similar solutions and the same or similar industry • Understand the required materials to be developed for customers' overall portfolio, IT, and business priorities and success measures to design implementation architectures and solutions from product and solution teams/subject matter experts • Apply technical writing capabilities to develop and customer insights to create a modernization roadmap • Ability to translate highly technical information into easily understandable information for customers • Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding • Works with sales and marketing colleagues to ensure that the finished documentation meets product requirements • Revises, edits, or updates instructions, technical information, and frequently asked questions as necessary • Creates, adapts, and follows project schedules and deadlines • Specialises in technical writing for one or more specific industries • Remains up to date on technological and product developments as well as universal specifications relevant to his or her industry • Work with Architects/product teams to develop the collaterals, documentation, diagrams, etc required for presentations and proposals • Technical writeup should demonstrate the collective Voice of the Customer and alignment to Injazat product and business strategy • Attends Technical discussion meetings to gather the required information for developing the materials/writeup, diagrams, etc. • Develops pre-sales technical solution proposals and documents • Develop master collaterals, presentations and writeups which can be reused across various solutions • Responsible for ensuring compliance and update to the documentation frameworks to support the documentation revision cycles. • Conducts the writeup or collateral peer reviews with the stake holders. • Assist in preparation of RFP/RFI wherever applicable in case technical writing is required. • Collaborate with other product SME’s in developing collaterals, writeups, diagrams, presentation, graphics etc
Technical Writer, collaterals, write-ups, diagrams, presentation, graphics, Managed services, outsourcing and IT
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